Lorena + Stan- Beaumaris, Vic.
I don’t usually write a lot of reviews but given the experience I have had with Bay Vista Design I felt that others need to know what a helpful and talented team they are.
As Owner Builders we were struggling to find the right people to design and draw our “dream home” and after speaking to numerous companies, my partner and I decided to go with Michael and Aaron at Bay Vista and I honestly cannot be more happy than I am right now with this decision. From the first consultation we were impressed. And with being new to this whole process, both Michael and Aaron have been patient, helpful and very understanding when it came to my questions and lack of knowledge. They have helped us every step of the way including assistance with permits, advice and their professional guidance. In fact, due to their amazing service, we decided to use them for a commercial project we decided to get underway too.
Michael and Aaron are very thorough. They respond to emails immediately and are only a phone call away. Nothing is too big or too small for them to tackle. They deliver outstanding service but also deliver it with a smile. As one can imagine, this process can be very stressful but Michael & Aaron have put my mind at ease at all times. I have contacted them with basic questions, sometimes ones that aren’t even associated with their service, and they have been happy to help. I cannot speak highly enough of them.
Being in a service industry myself, I understand the importance of Customer Service and I cannot fault the service that both Aaron and Michael have provided. I have no hesitation whatsoever in recommending Bay Vista design for any project, big or small. Michael and Aaron are the team to go to!
Fotios + Tara- Mount Eliza, Vic.
In all our dealings with Aaron and Michael, they have been prompt, reliable and professional. From the initial site visit and cost-effective quote provided, through to the completed drawings and dealings with engineers, surveyors, etc, they have clearly demonstrated an impressive thoroughness and experience in their field. We would readily and highly recommend Aaron and Michael to anyone requiring design or drafting services.
Sue + Kurt- Mount Martha, Vic
As an inexperienced home renovator, I really didn’t know what I expected from my design and drafting company. My preferred builder explained why he loved working with Bay Vista Design and their construction drawings, so that was reason enough for me to explore working with them.
Within 10 minutes of their site visit, Michael and Aaron shared design possibilities that were exciting, logical and easy to visualise. My design stumbling blocks suddenly melted away. Far more than I expected from an initial visit and well worth the modest fee they charge for this no-obligation consultation.
What followed over the months to come was simply non-stop excellence in client service. These guys are so professional!
Aaron’s approach has been a perfect match to what I look for in experts: great listening, open to exploring options, clear communication with easy access by email and phone, accurate capture of design ideas, solid tracking of project details, changes and open items, and a generous sharing of building knowledge, industry contacts, and design trends throughout the process.
Bay Vista Design’s fees are solid value for money and are transparent. I had no cost surprises along the way with their fees or with the fees of the various consultants they introduced to me along the way.
I enthusiastically recommend Bay Vista Design to any homeowner looking for a reliable and thoughtful team to guide your design aspirations to success.
Roni + Nevin- Sorrento, Vic
I would like to thank you for designing us our wonderful new home.
Your professionalism and most of all your ability to listen to what I required… on a challenging project, which makes great deal of difference in instilling confidence in your service through to the final product.
I would highly recommend Bay Vista Design. Not only was I impressed with Michael's expertise, I was very satisfied with his service.
Michael has gone above and beyond what I expected from a High Quality Designer. His flexibility in allowing our input of changes along the way and being able to take care of certain areas of building played an integral part in making our 'Dream Home' become a reality.
We thank you so much and look forward to designing with you in the future.
Gena + Walter- South Yarra, Vic
Aaron & Bay Vista Design were an enormous help when we renovated our house in 2017. It was our first renovation, and being novice renovators we needed a lot of guidance and advice, and Aaron was always happy to help. This all made the process very smooth on our end, and we were so happy with the final result. I would and do recommend Aaron to anyone looking to build or renovate.
Michael- Aspendale, Vic
Michael and Aaron were fantastic from the get go. After our initial consultation, we came up with a design and the journey started. This was the first time I have ever undertaken an owner builder extension and did not know what to expect. However, after the initial consultation I felt relaxed as everything was explained. Our extension was a substantial one with the addition of a garage, living room and also a free standing pergola with store room. All up our extension was approximately 100m2 with the garage and living room under the one roof. I must say that Michael was always available on the phone! That is one thing that kept me in good spirit along the way, knowing if I needed help or advice Michael was a phone call away and always made himself available. If I left a message, I would get a call back promptly. The project came out perfect, I have absolutely no issues or regrets with Bay Vista Design. They went above and beyond with their service. This kind of service is difficult to find these days and I am very thankful I made contact with Bay Vista Design. If I ever do another project again, Michael and Aaron can expect my call.